When people hear the words data mining, they nowadays have an idea what it means. With data mining, we often mean a process of analyzing data from several perspectives and summarizing it into useful information. With the support from this information, we can then make decisions that affect the success of a company. However, even when data mining is familiar to people, process mining still seems to be a new topic for many. Very often I encounter questions like, “What is process mining? How does it work?”.