Do you really know why your products are returned? Did you know that process mining can help you to locate the root causes of reverse logistics and late deliveries?
By digging into the logistics process data with process mining, you get to discover bottlenecks that would otherwise stay hidden. We have listed quite a few questions and challenges on our web page, that have been relevant in our network of logistics professionals. Which ones do you find relatable to your situation?
This article was first published on QPR : Logistics Process Improvement – Root Cause Analysis by Process Mining.