Invoicing lead time is basically quite a simple KPI: If you sell tangible or intangible goods, you measure time from the goods issued or service provided to the invoice being sent.

Okay, so if it’s simple as that, then what do we need Process Analysis for? Well… There might just be solid business benefits in also finding out how much time passes until the sent invoices are in fact paid. And maybe even see if there are credit memos being issued.